Frequently Asked Questions

 

Are your products handmade?

Yes. We handmake all of our butters and oils right here in our studio in London but we do not make the packaging.

Are your products 100% organic? 

All of our ingredients are either classified as organic or natural. 

Where do you source your ingredients from? 

We use various ingredients mainly from the UK and originating from the African continent. 

Are your products SLS and paraben free?

All of our products are not only SLS and paraben free but also free to from any animal products or testing. 

What is the expiration date for your products? 

Being natural products they can last for years but we suggest usage of the products within 1-2 years of purchase. 

I have sensitive/allergic skin, are your products a good fit for me? 

Everyone has different reactions to different things that come into contact with their skin so we couldn't say for certain if our products would be good for you. However, our feedback would suggest they have helped people with sensitive skin and skin conditions such as eczema. 

Can I use your products on my child's skin? 

Yes; all of our products are child friendly with no chemicals, however please always read the ingredients of our products for peace of mind. 

Is your packaging recyclable?

Yes; all of our packaging is recyclable from the box to the bottles/jars. We encourage customers to recycle or re use where you can. 

Why don't you include a sales receipt in my delivery? 

In our efforts to be more environmentally friendly we'll try to save as much paper as possible where it isn't necessary. However, we will always send you an electronic copy of your order for reference.